Reference

How We Handle Your Information

We collect what we need to run your account, process your bKash and Nagad deposits, verify withdrawals and keep the lobby secure. You control your data and can ask us to update or delete it anytime.

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Hibajee 98 How We Handle Your Information
PRIVACY CONTACT

How to Reach Us About Your Data

If you have questions about what we collect, want to update your details or ask us to remove your account, our support channels are open. Live chat is the fastest path during peak hours; email works for detailed requests.

Live Chat Open the chat bubble in the bottom corner of any lobby page and tell the agent you need help with your data or account information.
Email Support Send your request to our support email with your registered mobile number and a brief description of what you need — update, access or deletion.
Account Settings Log in and go to your profile page to review the contact details we have on file, update your mobile number or change your payment preferences.
DATA HANDLING

Security, Cookies and Your Rights

We encrypt payment data when you deposit via bKash or withdraw to Nagad, keep your password hashed and log unusual login attempts. Cookies remember your language choice and session; you can delete them anytime. You have the right to ask what we hold, correct mistakes and request deletion.

Payment Encryption

Every bKash, Nagad or Rocket transaction passes through an encrypted channel so your wallet PIN and account number stay private.

Cookie Use

We set a session cookie when you log in so you do not have to re-enter your credentials each time you switch between the slots lobby and live tables. Another cookie saves your language preference.

Account Security

We hash your password with a one-way algorithm, meaning even our team cannot read it in plain text. If login attempts from an unusual device or location appear suspicious, we send an OTP to your registered mobile to confirm it…

Your Data Rights

You can ask us to show you the personal details we hold, correct any errors in your profile or close your account and delete your data.

Privacy Policy Questions

We ask for your mobile number, a payment method like bKash or Nagad, and basic identity details so we can verify withdrawals and keep your account secure. We also log your session activity to maintain accurate transaction records.

We share transaction details with payment processors when you deposit or withdraw, and with game studios when you launch a title so they can deliver the game stream. We do not sell your information to advertisers or third-party marketers.

We keep your data as long as your account is active and for a reasonable period after closure to meet record-keeping obligations under local law where applicable. You can request deletion by contacting support anytime.

Yes. Contact our support team through live chat or email, verify your identity with your registered mobile number, and we will send you a summary of the personal details and transaction history we hold within a few business days.

Send a deletion request to support with your mobile number. We will verify your identity, close your account and remove your personal details. Transaction records may be retained for a limited period to meet legal record-keeping requirements where applicable.

We use a session cookie to keep you logged in as you move between the lobby and games, and a preference cookie to remember your language choice. You can clear both in your browser settings anytime without losing access to the platform.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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