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Terms Conditions for Your Hibajee 98 Account

These terms set out how your account works, what you agree to when you deposit through bKash, Nagad or Rocket, and how we handle withdrawals, bonuses and account security. Read them before you open an account so you know where you stand.

Account eligibilityDeposit & withdrawal rulesBonus termsSecurity & verificationDispute resolution

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TERMS SUPPORT

Get Help with Terms or Account Issues

If anything in these terms is unclear, or you need help with account verification, withdrawal conditions or a dispute, reach us through the channels below. We respond fastest through live chat during business hours, and email support handles detailed queries within one business day.

Team online

Live Chat

Open the chat icon in the bottom-right corner of any page while logged in. Our team is online daily and can clarify terms, check your account status and guide you through verification steps in real time.

Email Support

Send your question or concern to the support address listed in your account dashboard. Include your account username and a brief description of the issue so we can route it to the right team and reply within one business day.

Account Messages

Check the messages tab in your account for updates on withdrawals, verification requests and term changes. We send important notices there first, so review it regularly to stay informed about your account status.

ACCOUNT SAFEGUARDS

How We Protect Your Account and Data

Your account is secured with password encryption and two-factor authentication via SMS when you log in from a new device. We store your personal details and transaction records according to data-protection standards, and we do not share your information with third parties except as required by payment processors or legal obligation. You control your account settings, including Deposit references and communication preferences, and you can request a copy of your data or account closure at any time by contacting support.

Identity Verification

We verify your identity before processing withdrawals by requesting a copy of your national ID or passport and proof of your bKash, Nagad or Rocket account. This prevents fraud and ensures funds reach the right person.

Secure Login

Your password is hashed and stored securely. When you log in from a device we do not recognise we send a one-time code to your mobile number, so even if someone has your password they cannot access your account without…

Transaction Records

Every deposit, withdrawal, bet and bonus credit is logged in your account history. You can download a statement at any time to review your activity, and we retain these records for audit and dispute resolution purposes.

Data Requests

If you want a copy of the personal data we hold, or you wish to close your account and delete your records, email support with your request.

How These Terms Apply to You

Hibajee 98 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Hibajee 98 operates subject to the laws of the jurisdictions in which we hold authorisation. Access and eligibility depend on your local law and whether your region permits online casino and sports-betting services. By opening an account you confirm you meet the legal age requirement in

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your area, you are not accessing from a restricted territory, and you accept these terms in full. We reserve the right to verify your identity, request documentation and suspend or close accounts that breach these terms or attempt fraudulent activity. All deposits made through bKash, Nagad,
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Rocket or bank transfer are final once confirmed; you cannot reverse a deposit after it reaches your account wallet. Withdrawals are processed according to the verification and approval steps outlined in your account dashboard, and any winnings from voided bets, duplicate accounts or bonus abuse will
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be forfeited. We update these terms from time to time and will notify you by email or account message; continued use of the platform after an update means you accept the revised terms. If a dispute arises we will work with you to resolve it, but
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if we cannot agree you accept that resolution will follow the dispute process described in the support section. These terms form a binding agreement between you and Hibajee 98 from the moment you complete registration.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Our Terms

You must be of legal age in your jurisdiction and located in a region where online casino and sports betting are permitted under local law. We verify eligibility during registration and may request ID before processing withdrawals.

No. Once your bKash, Nagad or Rocket payment is confirmed and the funds appear in your account wallet, the deposit is final. We cannot reverse it, so double-check the amount before you confirm the transfer.

Multiple accounts are not allowed. If we detect duplicate registrations we will close the extra accounts, void any winnings and return only the original deposits. Stick to one account to avoid losing your balance.

Every bonus displays its wagering requirement, eligible games and expiry date on the promotions page and in your account when you claim it. Read those details before you start playing so you know what counts toward the requirement.

Contact support through live chat or email with your bet ID and a description of the issue. We will review the result against the official score or game log and respond within one business day with our decision.

We can update the terms, but we will notify you by email or account message when we do. Continued use of your account after the notification means you accept the new terms, so review changes when we send them.

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